Pullman Concept Room — User Manual
Pullman Concept Room is a connected in-room experience: a smart TV, a guest companion app on the phone, and back-office tools for hotel staff, all working together in real time.
This manual explains how to use each part of the system. Pick the guide that matches your role.
| If you are… | Read |
|---|---|
| Hotel staff running TVs and guest requests | TV Manager |
| Editing what guests see on the TV and phone | CMS |
| Installing TVs in rooms | TV Installation |
| A guest, or demonstrating the guest side | Guest Guide |
| Presenting the system to others | Demo Guide |
The apps
| App | What it is for | Address |
|---|---|---|
| TV app | The in-room TV screen | pullman-tv.namjun-account.workers.dev |
| Mobile app | The guest's companion on their phone | pullman-mobile.namjun-account.workers.dev |
| TV Manager | Staff tool for TVs, guest service, and installation | pullman-tv-manager.namjun-account.workers.dev |
| CMS | Content shown on the TV and phone | pullman-cms.namjun-account.workers.dev |
TV Manager and CMS require a staff login.
How the pieces fit
- The TV and the guest's phone pair with each other. After that, the phone acts as a remote and the TV follows what the guest does on the phone.
- TV Manager sees every installed TV — whether it is online, whether its screen is on — and can turn screens off and on remotely. Guest service requests sent from phones arrive here.
- CMS controls the content: movies and hotel services. Changes appear on TVs and phones right away.
- TVs install themselves the first time they start: the installer only types the room number.
Scope
Room devices such as lights, temperature, and Do Not Disturb are not managed by TV Manager. They will be handled by a separate IoT Room Manager.