Guest Guide
How a guest uses the in-room TV together with their phone.
Connecting your phone to the TV
When no phone is connected, the TV shows a welcome screen with a QR code and a 6-digit code underneath.
- On your phone, open the Pullman mobile app — pullman-mobile.namjun-account.workers.dev — and tap START.
- Either:
- Scan the QR code on the TV with the camera, or
- tap Enter code from TV, type the 6-digit code shown on the TV, and tap Connect. Use this if the camera is not available.
- The phone shows a short "Connecting" sequence. When it finishes, the TV switches to a welcome screen that says You are now connected!
Using the phone as your remote
The tabs at the bottom of the phone:
| Tab | What it does |
|---|---|
| Home | Browse what to watch and listen to. Choosing something opens it on the TV. |
| Guest Services | Hotel services. Switching to this tab also opens services on the TV. |
| Room Control | Room settings. |
| ALL app | All features, including End Session. |
The TV follows what you do on the phone in real time.
Requesting a service
- Open Guest Services on the phone.
- Tap Request on the service you need, for example housekeeping.
- Add a note if you like, and send it.
The request goes straight to the hotel team.
Disconnecting
Open ALL app and tap End Session. The phone disconnects and the TV returns to its welcome screen, ready for the next connection. Your phone is also disconnected automatically at check-out.